Privacy
policy
This policy explains what we collect when you use 203krenovators.com, why, and how to reach us about it.
What we collect
When you submit one of our forms we collect the information you enter: your name, phone number, email address, property address, project type and any message. Our hosting provider (Cloudflare) also receives standard technical data such as your IP address, browser type and the pages you visit, which we use for security and basic analytics.
How we use it
- To respond to your request, schedule a walkthrough and prepare an estimate.
- To contact you by phone, text message or email about your project (see "Text messages" below).
- To keep records of our work and comply with licensing, tax and legal obligations.
- To understand how the site is used and improve it.
Text messages (SMS)
If you check the consent box on a form, you agree to receive calls and text messages from G-11 Enterprises, Inc. (dba 203k Renovators) about your inquiry and related services at the number you provided, including messages sent with automated technology. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to any message to opt out and HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are excluded from all of the sharing described below and will not be shared with any third parties. See our Terms for full text-messaging terms.
Who we share it with
We store your information in our customer relationship system (GoHighLevel) and use service providers for hosting, email, messaging and analytics. These providers process data only on our instructions. We do not sell your personal information. We may disclose information if required by law or to protect our rights.
AI assistant (Ava)
Ava is an automated AI assistant, not a person. If you talk to Ava on our site, your voice is processed and the conversation is recorded and transcribed by our service provider (GoHighLevel) so we can answer your questions, book appointments and follow up. Details you share, such as your name, phone number and property address, are saved to your contact record. Ava gives general information only and cannot make loan, pricing or approval decisions. If you don't want to talk to an AI, call or use a form instead.
Cookies and analytics
The site uses cookies needed for security and analytics, and our chat and voice assistant provider (GoHighLevel) may set its own cookies when the assistant loads. You can block cookies in your browser; the site will still work, though the assistant may not.
Retention
We keep inquiry records for as long as needed to serve you and as required by law, typically up to seven years for project records.
Your choices
You can ask us to correct or delete your information, or to stop contacting you, at any time by emailing or calling us. Maryland, Virginia and District of Columbia residents may have additional rights under state or district law; we will honor verifiable requests.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes
We may update this policy; the effective date above will change when we do.
Contact
G-11 Enterprises, Inc. (dba 203k Renovators)
7185 Old Alexandria Ferry Road, Clinton, MD 20735
Phone: 301-203-8711 · 301-818-203K